Messages > Inbox


You will see your SMS inbox of messages.

To view outgoing SMS Messages select Outbox.


If you see a RED message:


There is not a MOBILE phone number listed under the applicant information to be able to send an SMS. To re-send the message you must first add a MOBILE number on applicant page.

If you see an ORANGE message:


The number listed under MOBILE is not a number that can receive text messages (ex: home phones).